Acerta Management Services, S.L., in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: https://grupoacerta.com, are included in the specific automated files of users of the services of Acerta Management Services, S.L.
The collection and automated processing of personal data is for the purpose of maintaining the commercial relationship and the performance of information tasks, training, advice and other activities of Acerta Management Services, S.L.
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.
Acerta Management Services, S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free circulation, and repealing the old LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD).
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user via email to: firstname.lastname@example.org or at the address: C/ López de Hoyos, 35 Madrid (Madrid).
The user declares that all the information provided by him is true and correct, and undertakes to keep it updated, communicating the changes to Acerta Management Services, S.L.
Purpose of the processing of personal data:
For what purpose will we treat your personal data?
At Acerta Management Services, S.L., we will process your personal data collected through the Website: https://grupoacerta.com, for the following purposes:
Comply with the commercial, labor, corporate and accounting obligations of the company.
Provide its services in accordance with the particular needs of customers, in order to fulfill the contracts signed by it.
Send promotional information electronically.
Provide the information requested by the user through the contact form.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.
The fields of said records are mandatory, being impossible to carry out the stated purposes if these data are not provided.
For how long is the personal data collected kept?
The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal responsibilities could arise for the services provided.
The treatment of your data is carried out with the following legal bases that legitimize it:
The request for information and/or the contracting of the services of Acerta Management Services, S.L., whose terms and conditions will be made available to you in any case, prior to a possible contracting.
In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it completely impossible to provide you with the information requested or to carry out the contracting of the services.
The data will not be communicated to any third party outside Acerta Management Services, S.L., except legal obligation.
Hosting services located outside the European Economic Area have been contracted, in the USA, considered a safe destination for international data transfers, under the Privacy Shield.
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, Acerta Management Services, S.L. is not responsible for the breach by the user of the RGPD.
Intellectual property rights https://grupoacerta.com
Acerta Management Services, S.L. is the owner of all copyright, intellectual and industrial property, “know how” and any other rights related to the contents of the website https://grupoacerta.com and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or non-strictly private use of the contents, in whole or in part, of the website https://grupoacerta.com is not permitted without prior written consent.
Software Intellectual Property
The user must respect the third-party programs made available by Acerta Management Services, S.L., even if they are free and/or publicly available.
Acerta Management Services, S.L. has the necessary rights of exploitation and intellectual property of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for their duration.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from Acerta Management Services, S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Acerta Management Services, S.L. , assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of the hosted content
The use contrary to the legislation on intellectual property of the services provided by Acerta Management Services, S.L. and, in particular:
- The use that is contrary to Spanish law or that infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of Acerta Management Services, S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
- The cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.
- The collection and/or use of personal data of other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of people with regard to the processing of personal data and the free movement of the same.
- The use of the domain’s mail server and email addresses for sending spam.
The user is fully responsible for the content of their website, the information transmitted and stored, the hypertext links, the claims of third parties and the legal actions in reference to intellectual property, third party rights and the protection of minors.
The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify Acerta Management Services, S.L. for the expenses generated by the imputation of Acerta Management Services, S.L. in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
Protection of hosted information
Acerta Management Services, S.L. makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. In the same way, it does not guarantee the total replacement of the data deleted by the users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup.
The services offered, except the specific backup services, do not include the replacement of the contents preserved in the backup copies made by Acerta Management Services, S.L., when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Acerta Management Services, S.L.
In application of the LSSI. Acerta Management Services, S.L. will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a prior contractual relationship, Acerta Management Services, S.L. Yes, you are authorized to send commercial communications regarding products or services of Acerta Management Services, S.L. that are similar to those initially contracted with the client.
In any case, the user, after proving his identity, may request that no more commercial information be sent to him through the Customer Service channels.